Location:
Peabody, MA
Employment Type:
Full-Time
Salary:
Competitive
Job Description
Very busy orthopedic surgery office is seeking intelligent, driven and reliable candidates for our Peabody, MA location.
Medical Receptionist - Serves as initial person to greet, instruct and direct all patients visiting the office-utilizing skills of tact, drive and confidentiality in a professional manner.
Must be: enthusiastic, flexible, reliable, friendly, hardworking, detail oriented.
Medical receptionists are expected to follow the daily protocols of the practice. You are expected to represent our company keeping our vision at the forefront of each patient interaction. The job duties are as follows:
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Check in / Check Out patients verify and update all demographic and insurance information and collection of co-payments resulting in proper cash reconciliation.
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Verify patient insurance and referrals available.
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Maintain appointment computer scheduling in accordance with office scheduling policies.
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Perform administrative support as required.
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Scheduling diagnostic tests / follow up appointments for patients.
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Contacting / interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. in regards to patient care.
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Pulling tests as required for an assigned physician, or as a back-up to another co-worker.
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Other duties as assigned by managers and leads
Requirements
SCHEDULE:
Monday through Thursday 9:30am - 5pm (Peabody Office) and and Friday 7am - 5pm (Newburyport PT Office). However, business requirements do change and the schedule for this position may need to be adjusted to fit those needs.
KNOWLEDGE:
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HIPAA and other regulatory policies
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Insurance regulations, policies and procedures
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Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette
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Electronic medical systems is a plus, including Athena/Centricity, Medi-Tech and the like.
SKILLS:
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Strong communication skills, verbal and written
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Extensive customer service experience
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Proven ability to multi-task
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Computer skills, being proficient with Windows based software
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Strong problem solving skills and ability to think quickly, professional and efficiently
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Ability to represent our organization in a professional manner
Why Work for Sports Medicine North?
We offer a broad spectrum of employee benefits, upon eligibility, including:
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Health insurance benefits to fit your needs and the needs of your family. A portion is paid by Sports Medicine North
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Dental Coverage, Vision coverage, FSA, HRA, 401K and profit sharing
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Flexibility and the opportunity to balance work with other life responsibilities, interests, and issues.
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Accrued PTO time
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Paid Holidays
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Tuition reimbursement
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Pet Insurance
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Employee Assistance Program
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Employee advancement opportunities
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Work hard / play hard atmosphere
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Friendly / comfortable working environment
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Fantastic office locations, in convenient areas on the North Shore of Massachusetts